Help when you need it...

Our Support Team
Our corporate support staff includes more than 25 experienced and dedicated professionals.  Unlike other companies, Equilliance has the staff, systems and resources to give you the support you need.

Support Help Desk
Addressing every email, phone call, concern and request is very important at Equilliance and we continuously strive to provide superior customer service. The Equilliance Support Line is available 7 days a week in support of our associate community. Help Desk tickets are generated from each and every call and are routed to the appropriate department. Through equiPath^®, our associates can create their own Help Desk tickets and view the status of their open requests.

Equilliance Mortgage Lending
Our in-house lending operation streamlines the process of pricing and placing your loan.  From rate locks through underwriting to closing, your loan will receive our best care and service.

Corporate Mortgage Processing & Realty Transaction Coordinator Services
For the ultimate in support, combine our Corporate Mortgage Processing and Realty Transaction Coordiantor Services with a loan program from Equilliance Lending and a closing with Equilliance Title.  No more back and forth between processor, realtor, lender & title company.  No more finger pointing.  These fully integrated groups work together to make sure that every transaction closes quickly and easily.

equiPath^® Document Library
Getting answers quickly is important. Answers to most questions are immediately available from our extensive equiPath^® Document Library and on-line training resources.

Area Offices
Unlike other companies, Equilliance offers a sense of community for our associates. Local Courtesy Offices provide easy access to input and print documents or meet with a customer. Frequent local events including training sessions, service provider presentations and social gatherings allow you to meet and stay connected with corporate staff, service providers, lenders and other Equilliance team members.